Website Troubleshooting

How do I login?

To login to your account, click the “LOGIN” link in the upper right-hand corner of the website.

How do I reset my password?

To reset your password, click the “LOGIN” link in the upper right-hand corner of the website. Then enter your email within the “FORGOT YOUR PASSWORD” box and click the “REQUEST A NEW PASSWORD” button.

Learn More

How do I use a coupon code?

Add the wines to your shopping cart from the “SHOP” link on the top navigation. When ready to checkout, click the “CHECKOUT” or “VIEW CART” link in the upper right-hand corner of the screen. Enter your code into the “Coupon Code” box in the upper right hand corner of the screen and click on the “Add” button.

Learn More

How do I add an address to my address book?

After logging into the website with your email address and password, click on the “Account” link in the upper right hand corner of your screen. Click on the “Edit Addresses” button below your primary billing address, which will take you to your address book. Click on “Add Address” and enter your address information.

Learn More

How do I place a gift order?

After you’ve selected your items and proceeded to the cart, check the “Gift Order” box below the Special Instructions field. Enter your gift message and click “Save.”

Learn More

How do I book a Trade Visit?

To schedule a trade visit, please complete our Trade Visit Request Form.

Trade Visit Request