COVID-19 Update

Week of May 4th

Like you, we have been monitoring the coronavirus (COVID-19) situation closely. In accordance with the Governor of California’s directive on March 15th, we have closed our Monte Bello and Lytton Springs Tasting Rooms until further notice. For the time being, website orders and wine club shipments will continue as normal.

Special Offers for Online Orders

We are offering club members shipping-included on all online and phone orders and non-members shipping-included on orders of 6+ bottles. Case discounts of 15% for members and 10% for non-members also apply. Visit our online store for details.

Curbside Pickups

We are now offering appointment-based curbside pickups for club shipments and pre-paid online orders at both our Lytton Springs Winery (Sonoma County) and our Saratoga Offices (Santa Clara County).

Safely Receiving your Signature-Required Wine Shipments

FedEx has put new protective measures in place to help you receive your wine shipment safely. If you do not feel comfortable touching FedEx equipment to sign for your package, your driver can offer the following alternatives:

  • Ask for government issued photo ID to verify age, but will not touch your ID
  • Allow you to sign for your package using your own instrument, such as the non-writing end of a pen
  • Write “C19” on the signature line of their scanning device and enter your first initial and last name on your behalf

Safe Handling of your Wine Package

According to the World Health Organization, it is safe to handle packages even if they’ve travelled through locations with COVID-19 cases: “The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.” The CDC also maintains that the risk of transmission from surfaces is low. All of our wine shipments are fulfilled in-house and our warehouse team has implemented additional precautions to ensure the safety of our employees and your package including:

  • Separating staff into two shifts to increase social distancing
  • Wearing safety gloves while packing
  • Observing the CDC’s recommendations regarding regular hand-washing and use of hand sanitizer
  • Regular sanitization of tools, surfaces, and common areas

How We’re Protecting our Employees

We have transitioned to a work-from-home setting for most of our employees. Additionally, we have increased our standard sick leave for full time employees from two weeks to four weeks per the new Federal directive for COVID-19. This is an assurance that our employees are not coming to work with any flu-like symptoms.

What’s Next?

We will continue to monitor the situation closely and will respond based on the advice of government and public health authorities. We wish everyone the best in these unusual times, hope you all stay safe, and look forward to welcoming you at our wineries in the not-too-distant future.